Terms and Conditions
Welcome to CleaningPlanoTX.com (“we,” “our,” “us,” or “the Site”). By accessing or using this website, you agree to be bound by the following terms and conditions (“Terms”). These Terms may be updated, modified, or replaced at any time without prior notice. Please review them periodically.
1. Use of the Website
CleaningPlanoTX.com provides information about our cleaning services and a contact form to request more information or schedule a service. No services are booked or paid for directly through the site at this time, but this may change without notice.
You agree not to use this website for any unlawful purposes or in any way that may harm or interfere with the operation of the site.
2. Services Offered
We offer general residential and commercial cleaning services.
We do not provide specialized or hazardous cleaning, including but not limited to:
- Biohazard cleanup
- Crime scene or trauma cleanup
- Mold remediation
- Hoarding, fire, or flood damage restoration
Any exceptions may be made only by mutual written agreement between the customer and CleaningPlanoTX.
3. Subcontractors
In some cases, cleaning services may be performed by a subcontractor. These contractors are expected to meet our service standards, but CleaningPlanoTX.com is not liable for any direct damages or issues arising from third-party contractors beyond what is reasonable and lawful.
4. Payments and Pricing
Payment terms (before or after service) will be clearly communicated during scheduling. Currently, we do not accept payments through the website, but this may change in the future.
All pricing is subject to change at any time without prior notice.
5. Satisfaction Policy
If you are not satisfied with a service, we encourage you to contact us at cleaningplanotx@cleaningplanotx.com, and we will make a good-faith effort to reach a reasonable resolution. However, we do not guarantee refunds or free services.
6. Cancellations and Rescheduling
We currently do not charge fees for cancellations or schedule changes. However, we may implement a policy in the future requiring advance notice and/or cancellation fees for short-notice changes.
7. Recurring Services
We offer both one-time and recurring cleaning services. Terms for recurring arrangements may vary and will be discussed individually with each customer.
8. Limitation of Liability
CleaningPlanoTX.com and its affiliates, subcontractors, or agents will not be held liable for:
- Damages to items not disclosed as fragile or sensitive
- Pre-existing damages
- Accidental breakage or damage beyond reasonable control
- Indirect, incidental, or consequential damages
By using our services, you agree to hold us harmless within reasonable legal limits.
9. Intellectual Property
All content on this website (text, logo, layout, etc.) is the property of CleaningPlanoTX.com unless otherwise stated. Unauthorized use or reproduction of any part of the site is prohibited.
10. Changes to Terms
These Terms may be modified, updated, or replaced at any time without notice. Continued use of the website implies acceptance of the current version of the Terms.
11. Contact
For questions regarding these Terms, please contact us at:
📧 cleaningplanotx@cleaningplanotx.com
